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OUR TEAM - NZ VET DENTISTRY
Dr. Crystal C. Loh
BSc DVM MANZCVS DAVDC
Registered Specialist in Veterinary Dentistry
Director
New Zealand Veterinary Dentistry Ltd. is a Waikato-based referral veterinary dentistry service owned and operated by Dr. Crystal Loh. Dr. Crystal is a Canadian veterinarian who studied at the University of Guelph, Ontario Veterinary College, graduating in 2007. Following this she completed a one year internship at the University of Tennessee-Knoxville College of Veterinary Medicine.
In 2008 Dr. Crystal moved overseas to New Zealand in search of dairy cattle and hobbits. She worked predominantly with dairy cattle for four years before transitioning to solely companion animal practice. Dr. Crystal developed a keen interest in dentistry from there, largely in part to her greyhound, Moe, who suffered from periodontal disease. She also found utmost delight in being able to treat and manage painful conditions in her patients, improving their overall quality of life. It is because of Moe that Dr. Crystal founded the Moe's Tooth Fairy Fund, which provides assistance to rescue animals and other needy cases requiring advanced dental and oral surgery work.
In 2016 Dr. Crystal acquired membership with the Australian and New Zealand College of Veterinary Scientists by examination in the Small Animal Dentistry & Oral Surgery chapter. She then operated a dental referral service in Hamilton for 2 years before deciding to embark on an intensive 3 year conforming residency in veterinary dentistry overseas. In 2022 Dr. Crystal passed her final board examinations and completed all the requirements of the program, becoming a fully board certified veterinary dentist with the American Veterinary Dental College.
New Zealand Veterinary Dentistry was founded in 2021 as a mobile referral practice and operated from multiple clinics in the Waikato and Auckland, before settling into a dedicated dentistry and oral surgery suite in the Referral Centre, Hamilton, with the aim to progressively refine and improve the service to provide high quality care to pets locally and afar.
Dr. Crystal is one of three board certified veterinary dentists in New Zealand, and is a registered specialist in veterinary dentistry. She also holds membership with the Australian and New Zealand College of Veterinary Scientists.
Dr. Crystal has a keen interest in the fields of oral surgery and thrives on finding solutions for rare and unusual cases, but loves all things dentistry related. She is passionate about teaching and upskilling other veterinarians and veterinary nurses so that they can provide a high standard of care to their patients. Dr. Crystal has lectured across Australia and New Zealand, leads regular workshops for general veterinarians as a contractor to PracticalCPD, operated by KahuVet, and has authored work for the New Zealand Veterinary Association. She also serves on two committees within the AVDC and is a past Examiner for the ANZCVS Membership exams.
Dr. Crystal provides in-clinic training tailored to meet the specific needs of local general veterinarians covering a wide range of topics, from implementation of dentistry wellness programs, dental radiography technique and interpretation, and dental extractions. She has run many successful sessions in both the North and South Islands.
Over her career, she has participated in multiple voluntary veterinary expeditions throughout the USA, Spain and Tonga, and hopes to embark on further expeditions in the future to provide veterinary and dental specific care to animals globally.
Aside from dentistry, Dr. Crystal enjoys spending time with her two wonderful sons and husband, 2 dogs and 2 cats on their dairy farm in the Waikato. She loves to cook, bake artisan bread, garden, and play piano in her free time. She is learning to play the violin with the goal of playing in the community orchestra one day.
Natalie, RVN
Lead Veterinary Nurse - Dentistry Focus
Registered Veterinary Nurse
Natalie (a.k.a. Nat) is a highly experienced senior nurse of nearly 10 years who joins the New Zealand Veterinary Dentistry team with her many talents.
Nat left high-school with the intention of going into architecture and graphic design but quickly found that it wasn't her calling. Due to growing up on a dairy farm, animals have always been a massive part of her life and she couldn't think of a better way to spend her days than caring for our furry family members.
After working with a certain dental focused vet (who you may know 😉) at the beginning of her career, her love and enthusiasm for veterinary dentistry blossomed! Her dad coincidentally is also a human dentist, so she has never had the classic phobia of dentistry that plenty of people encounter. What she loves is that dentistry is such a fascinating field of veterinary care, and often makes life changing differences to our patient's lives which is so incredibly rewarding.
Nat originally immigrated from South Africa with her family when she was five years old, but grew up in the Waikato region. She is proud to call Hamilton her hometown.
She has a loveable dog called Mash, and several cats including Eoin, Harvey, Lance, and Floyd.
In Nat’s spare time she is a volunteer firefighter, keeping herself busy facing new challenges, learning valuable skills, as well as giving back to this amazing community. She often takes part in vital fundraising events with her incredible volunteer fire brigade such as the Skytower Challenge which raised just over $2M in 2025 for Leukaemia and Blood Cancer NZ!
When she is out of work, Nat loves reading, caring for fur-babies, getting out on the farm milking cows, and getting out fighting fires. She is a huge Lord of the Rings nerd, and proud of it! Her other favourite 'down time' activities include cooking, baking, hiking, and socializing with friends and family.
Over the next few years Nat is looking forward to focusing on developing my skills and knowledge within the veterinary dentistry realm and working towards her VTS!
We are so excited to have a nurse of Nat’s calibre on this team and can’t wait for you to meet her, she is phenomenal!
Baillie, RVN
Registered Veterinary Nurse
Baillie is a fantastic veterinary nurse with over 10 years of experience who brings warm enthusiasm, as well as compassionate and detailed patient care to the team.
Baillie spent a large part of her childhood on her grandparents farm, and always having cats, dogs and horses around meant that animals were always part of her life. She loves being able to help improve the quality of life for so many gorgeous pets on her chosen career path as a vet nurse.
Originally from Hawera, Taranaki, she studied and worked as a veterinary nurse in Hamilton, before spending time volunteering in Rarotonga at the locally run clinic Te Are Manu. There she gained valuable experience in being resourceful and learning to think on her feet. Her passion for dentistry has been built over the years in general practice and through helping manage cases with Dr. Crystal previously, having crossed paths in both New Zealand and Australia, seeing the amazing procedures that are possible, improving oral health and quality of life for animals of all ages, shapes and sizes.
She practiced in Sydney for over 5 years before finally returning home to New Zealand after the birth of her joyful little girl, and we are ever so pleased that she did return!
Baillie has two adorable cats - a sweet black and white rescue called Bonbon and a very cheeky Ragdoll, aptly named Stitch.